Our Group

Navara Financial Services Limited

Your Access To Finance

NFSL is NSCL's wholly owned company, set up to bring fair, affordable financial services to people and businesses in Vanuatu who are not NSCL members.

Vision

To become a trusted and leading provider of accessible financial services for individuals and small businesses in Vanuatu.

Mission

To provide affordable, efficient and customer-focused financial services while promoting financial inclusion and sustainable business growth.

Values

  • Integrity
  • Transparency
  • Accountability
  • Professionalism
  • Customer Service Excellence
  • Sustainability
Available now

Non-Member Personal Loan

A personal loan for people who are not NSCL members, offered through NFSL.

Want to borrow? →
Planned

Coming in future

  • Business loans for SMEs
  • Agricultural loans
  • Vehicle finance
  • Equipment finance
  • Financial literacy training
  • Digital loan applications

Planned services are subject to approval and licensing.

Who we serve

  • Salaried employees in government and the private sector
  • Small businesses
  • Market vendors
  • Farmers
  • Contractors
  • Self-employed people
  • Transport operators

Where we're heading

  1. 1

    Year 1 – build a strong, well-run loan service

  2. 2

    Year 2 – online loan applications

  3. 3

    Year 3 – reach more provinces and more lending to small business and agriculture

How we lend

How we lend responsibly

Every application is looked at fairly and carefully by our Credit Committee, using the 5 Cs of credit:

  • Character – your record of repaying and managing money.
  • Capacity – whether your income comfortably covers the repayments.
  • Capital – your savings and other resources.
  • Collateral – any security for the loan.
  • Conditions – the purpose of the loan and the wider economy.

We know our customers. We confirm every borrower's identity with a valid photo ID (passport, national ID or driver's licence), proof of address and proof of income, as required by Vanuatu law.

Your information is safe. We protect your details, use them only for lawful business purposes and limit access to authorised people.

We lend what you can repay. We check affordability before approving, so repayments don't cause hardship.

NFSL operates under the laws of the Republic of Vanuatu, including its anti-money-laundering and counter-terrorism-financing laws.

Partners & supporters

Organisations we have worked with on solar, finance, health, training and enterprise programs.

Pacific Community (SPC)PCREEEUK AidThe Carbon TrustVanuatu Department of EnergyDigicel VanuatuXeroNational Green Energy Fund (NGEF)Department of Cooperatives & Business Development ServicesAustralia Awards Vanuatu
Health Specialist Vanuatu (HSV)
Vanuatu Backyard Gardening Empowerment Association (VBGEA)
Power Communication and Solution (PCS)
eTech Vanuatu
Island Group of Companies (Fiji)
MBC Consulting